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Keeping the correct time and date on your DSC PowerSeries Neo alarm system is essential for accurate event logs, monitoring reports, and system scheduling. This guide explains how to adjust the time and date using a PowerSeries Neo LCD keypad quickly and correctly.


Why Time and Date Matter

The PowerSeries Neo uses the system clock to record alarm events, arming and disarming activity, and trouble history. If the time or date is incorrect, event logs may be misleading, and monitoring reports may show inaccurate information.

Common reasons to update the time and date include:

  • Power outages
  • Battery replacement
  • Initial system setup
  • Daylight saving time changes

How to Set the Time and Date

  1. Disarm the system
    Make sure the system is disarmed before making changes.
  2. Enter the programming menu
    Press * followed by 6 on the LCD keypad.
  3. Enter your master or user access code
    The system will prompt you to enter an authorized access code.
  4. Select Time and Date
    Scroll to Time and Date using the arrow keys, then press * to select.
  5. Set the time
    Enter the current time using the keypad.
    Follow the on-screen format (typically 24-hour time).
  6. Set the date
    Enter the correct date as prompted on the display.
  7. Confirm and exit
    Press # repeatedly to exit programming and return to the home screen.

Important Notes

  • The system clock uses 24-hour (military) time
  • Changes take effect immediately after exiting the menu
  • Some keypad models guide you through each step on screen

Troubleshooting Tips

  • If the time keeps resetting, the system backup battery may need replacement
  • If you cannot access the Time and Date menu, your access code may not have sufficient permissions
  • Contact your alarm service provider if changes are not saved

Helpful Tip

After updating the time and date, it’s a good idea to review recent event history to confirm that new entries display the correct timestamp.