BAX Security offers Flat Rate Shipping for Canadian customers.

For shipping to other parts of the world please e-mail us for price.

All products are guaranteed against defects at least for 1 year from the date of purchase. The warranty may be longer for some products as specified in the ads.

The warranty does not cover damage due to customer misuse, unauthorized modification or improper installation. Buyers will be responsible for the cost of returning the product back to us.

All goods remain the property of BAX Security Inc. until fully paid. All sales are final, and we will not provide a refund for the product and (or) service purchased. However, we will provide a warranty exchange for all defective units.

The general returns policy is a 25% restocking fee will be applied on all approved returns within 10 days from the day you received the merchandise. Also, note that shipping costs are non-refundable and you will be required to pay the return shipping costs as well as brokerage fees that may apply for US / international shipments. Damaged, incomplete, and used parts will be assessed on an individual basis.